Our Policies

RESCHEDULE POLICY

When you book a shoot, you are blocking not only the studio time, but also staff hours. For this reason, we require at least 24-hours notice for any rescheduling.

Session fees are non-refundable, but may be transferred to another day within 30 days of the original session.

RESCHEDULE FEES

If the session is scheduled Monday-Friday, the reschedule fee is $50.

If the session is scheduled on a weekend (Saturday or Sunday), the reschedule fee is $75.

REVEAL/THE VIEWING

This is the purchasing appointment for the portraits and products. Payment or a payment plan is due at the time of selection. All sales are final.

For payments, we have many options available

cash
check
all credit cards accepted
take advantage of our 0% interest in-studio payment plans

PRODUCT PICKUP

Shipping is available for all products, and many packages include free shipping options. If you elect to pick up products in the studio, you have 30 days from the date of notification to retrieve your items. After that time, you may have to reorder products at the most current pricing as our climate controlled storage space is limited.

RETOUCHING POLICY

Expert hand retouching is included in your session. Our regular retouching follows industry best-practices. Because your portrait is hand retouched in Photoshop, you will not be able to tell the photo has been retouched (unlike an Instagram filter).

We Include:

skin smoothing
smooth cellulite
remove blemishes, bruises, rashes, veins, etc
teeth whitening
light body shaping
fix background imperfections
color correction

If images are being changed (not just retouched) there may be a charge starting at $30/image. Examples include:

tattoo removal
clothing color changes
special effects (unless included in the session)
body shaping beyond industry standards